Food Order Management System: Things to Ask When Buying
The food service industry is quite complicated. You need to get orders, prepare food, serve or deliver them. And keep track of your inventory. To make things easier, you might want to get a food order management system. Here are some things to ask when getting one:
Food Order Management System
How can customers reach us?
When running a business, shifting from one system to another can be risky. You need to let your customers know the new way to place their orders. Therefore, you should ask your service provider the different methods to place orders. Most systems are used on-site at the counters. However, it is important that your clients are given choices to order via your website or using a mobile app.
Can you customise orders?
Customers like the ability to customise their orders because it allows them to get exactly what they want. They might prefer certain drinks and a combination of dishes. Similarly, they might want to remove ingredients they don’t like or are allergic to. To make sure that you give your clients this option, ask your service provider if their program has this feature.
How does this make my operations more efficient?
Because shifting from manual to software-based ordering system is a big move, you have a full understanding of the program. Generally, it is more convenient because you do not have to use pen and paper when taking an order. It minimises human error from order taking and food preparation.
How do I know what customers prefer?
Most management systems gather important data such as best-selling products and item combination. You can also get information on deliveries such as what time orders are placed and where the customers are located. Ask your service provider if the program has a report-generation function using the data it gathers.
Get in touch with DeliverIt to know more about their food order management system.